Order Management & Document Support Clerk Administrative & Office Jobs - Ithaca, NY at Geebo

Order Management & Document Support Clerk

Advion, Inc.
Advion, Inc.
Ithaca, NY Ithaca, NY Full-time Full-time $18.
00 - $21.
50 an hour $18.
00 - $21.
50 an hour 1 day ago 1 day ago 1 day ago Advion Interchim Scientific, with North American headquarters in Ithaca, NY, is a technology company focused on leading-edge life science instrumentation and consumable products that improve lives.
Our products are found throughout the world, from pharmaceutical companies to leading research universities.
We passionately work to support our customers, facilitate global change and continuous forward progress.
Our team designs, develops, and manufactures a wide portfolio of laboratory instruments that ranges from media and columns to consumables, accessories, and instruments for flash chromatography, preparative (U)HPLC, analytical (U)HPLC, mass spectrometry, ICP-MS, coupled with intelligent apps and software.
Come be a part of this collaborative, innovative and creative organization! Join Our Team! Position Summary The Order Management and Document Support Clerk is responsible for assisting with order management activities and document support.
The primary focus is to receive, review, and enter orders from internal and external customers, both domestic and abroad.
Orders are time-sensitive; position requires the ability to change focus quickly to solve a priority order entry issue efficiently.
If you are looking for a customer-service oriented position that utilizes your excellent attention to detail, problem-solving and organization skills, then consider joining our team! Principle Responsibilities With a focus on customer service, receive, review, and enter orders from internal and external customers, both domestic and abroad.
Orders are time-sensitive; position will require the successful candidate to change focus quickly to solve a priority order entry issue efficiently.
Provide day-to-day support for the administration of documentation control and engineering change order processes.
Complete item master entry and BOM changes and additions within an ERP system.
Reserve and assign part numbers to components and assemblies.
Work with the materials group to deliver accurate lead times to the customer.
Collaborate effectively and efficiently with departments across the organization including, but not limited to:
Customer Service, Sustaining Engineering, Materials, Quality, Production.
Maintains operations by following policies and procedures.
Qualifications Minimum HS/GED with at least 2 years relevant experience.
Associate's degree preferred.
Proficient with Microsoft Office Suite; familiar with using SharePoint desired.
Excellent data entry skills.
Excellent customer service skills; ability to handle inquiries appropriately and solve problems leveraging cross-organization resources.
Effective communication skills (both oral and written) and organizational skills, strong attention to detail.
Sensitive to data integrity to ensure accuracy of information within systems.
Ability to work effectively and independently; flexible, adaptable.
Strong time management skills with ability to prioritize and meet deadlines.
The ideal candidate will have experience working with an ERP system, order entry, and/or with export compliance regulations.
Advion Interchim Scientificoffers a competitive salary, comprehensive benefit plans and a collaborative team environment.
Please visit us at www.
advion-interchim.
com to learn more about our company and our tailored solutions to improve our customers' most challenging identification, quantification, and purification needs with our broad range of innovative instruments, consumables, reagents, and scientific expertise.
AIS is an equal opportunity employer committed to diversity and inclusion.
Advion Interchim Scientific is the market-facing name of a partnership between Advion, Inc.
and Interchim SAS, separate companies that have agreed to market and distribute their products together.
Job Type:
Full-time Pay:
$18.
00 - $21.
50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Schedule:
Monday to Friday Ability to commute/relocate:
Ithaca, NY 14850:
Reliably commute or planning to relocate before starting work (Required)
Experience:
relevant:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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